By the end of our beta program we want you to have access to a set of rugged, powerful tools. Tools which will make fault reporting and administration a breeze. The current feature set will already help you become a hero in your customers’ eyes, but we want to help you even further. Therefore, by the end of the beta two new features will appear: Bulk import customers, locations and assets via csv files Auto-generate stickers for your inbound routes These are two time-saving tools which will help any company dealing with more than a dozen or so locations/assets. ...

We’ve put a short video together to introduce ourselves. By short, we meant really short, in fact it’s only 45 seconds long. We wouldn’t want to bore you.

We’re planning to launch our beta program in early November. As the final stages of our alpha testing near completion, we’re working hard to define the shape and scope of our beta program. We’d love you to be a part of the next phase, so please consider joining us. Although the program is not yet officially open, you can still register your interest, and we’ll email an invitation when it’s ready. ...

No, it’s FaultHero, and we’re here to improve the efficiency with which your faults are reported, received, and resolved. We’re working extremely hard to build a powerful, reliable platform which will automate your how your customers report their faults, and how you handle and resolve them. When customers ignore small problems, those issues can escalate and cause big headaches. FaultHero makes it easier for your customers to let you know about a problem, which means you hear about issues earlier. ...