FaultHero: Intelligent automation and reporting

Easy reports

Faults are reported via our app at fault.report. Feel free to take a look.

Faults can be reported by scanning a QR code, or manually entering a short code.

There's nothing to install, and users don't need to sign up.

After entering a description of what's wrong, they tap 'submit' ...and that's it.

Users can opt to receive updates regarding the fault they have reported.

Administer your faults with our powerful web dashboard. It works on both desktop and mobile devices.

View fault details and add updates as resolutions progress. Create rules to determine how inbound reports are handled.

Detailed graphs help analyse and identify trends.

Monitor faults by a particular location, asset, or customer.

View individual faults by location using our maps.

Overlay metric layers such as clusters and heatmaps.

Dissect your reports and discover patterns.

All graphs can be downloaded as images so you can include them in reports.

Interact with your metrics by zooming into regions and filtering data.